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Understand Your Bill

Understand Your Bill

Energy terms and ideas can be challenging. Here’s a quick guide to what your bill is telling you.

 

Bills are even easier online.

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Typical Bill Breakdown

Your SCE bill features details and information about usage, charges, and account information. Even though your bill might look different than the one below, here are some of the key sections you’ll find on most bills:

 

You’ll find your Customer Account number in this section, which you may need if you contact Customer Service or other SCE representatives. You’ll also find your Rotating Outage Group number here.

This shows what you owe, when it’s due, and last month’s charges and payment status.

Track and compare your energy usage over time.

Paying by mail or in person at a payment agency? Submit this stub with your payment. It shows the amount you owe and your payment’s due date.

Depending on your rate plan, this section might look very different—or might not appear at all. It includes details about your rate plan, usage, taxes, and delivery and generation costs.

 

Bill Breakdowns

View full bill breakdowns for each type of bill.


Net Energy Metering (NEM) BiIl

These rate plans are for customers who generate power using solar or other renewables.

NEM 1.0 Bill Guide (for residential and small business customers who received permission to operate on or before June 30, 2017)

NEM 2.0 Bill Guide (for residential and small business customers who received permission to operate on or after July 1, 2017)

 

California Climate Credit

Wondering why you received a credit on your bill? The California Climate Credit is part of our state’s efforts to fight climate change.

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This credit comes from fees charged by the state to reduce carbon pollution and increase use of cleaner forms of energy. The fees are then returned to customers as savings on their electric bill. Households will receive the credit twice a year, and eligible small businesses will receive it monthly. You can use these savings to further reduce your energy costs and help fight climate change.

Learn More at EnergyUpgradeCA.org/credit >

Why do energy bills change every month?

There are lots of factors that can affect your monthly bill. To get the most out of your energy expenses, there are three key things you’ll want to consider:

Your Rate Plan

We offer a variety of energy plans to fit different lifestyles. Be sure to review the options to find the best one for your household.

Review Residential Rate Plans >

Review Business Rate Plans >

Home Energy Efficiency

Everything from the appliances and electronics you use to the insulation in your walls can affect your bills. Our Home Energy Guide offers practical advice and simple tips to conserve energy.

Find Ways to be More Efficient >

The Seasons and AC/Heating

Costs can jump during summer or winter months if you use electricity for your cooling or heating. If you are a residential or commercial GS-1 customer and would like your bills to be more predictable, you may be interested in our Level Pay Plan. To enroll, call us at 1-800-434-2365.

Learn More About The Level Pay Plan >

Concerned about energy theft?

If you're seeing out-of-the-ordinary electrical usage, see our Energy Use page for possible causes. Energy theft, although rare, is a possibility. You can take the following steps to determine if electricity is being stolen, but you will need to turn off the electricity to your house - make sure you can do this without harming people or equipment.

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  1. Turn off all sensitive appliances and electrical equipment.
  2. Find your breaker box and turn off all the breakers.
  3. Look around to see if somebody else's electricity (i.e., visible lighting or equipment) goes off when you turn off your breakers.
  4. Examine your electrical meter. With your breakers off, your kilowatt hour display (the screen with “001” in the upper left-hand corner) should stop increasing.
  5. If the display is still increasing, or if you notice that somebody else's electricity has gone out when you've turned off your own breakers, you should call your local police department to report the possible theft.

 

If you think that somebody is stealing electricity from you, notify local police. Do not attempt to confront individuals in person.

Tools To Help Manage Your Bills

We offer a variety of energy saving plans, rate programs, and rebates that can help you lower your bill.

Energy Advisor

Our free Energy Advisor survey can help you create a complete energy profile for your home and find savings opportunities.

Take the Survey >

Energy Management Center

Find information about the latest technologies and programs that can help you cut costs and save energy in your home.

Visit the Energy Management Center >

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